{"id":371,"date":"2018-11-26T08:58:04","date_gmt":"2018-11-26T08:58:04","guid":{"rendered":"http:\/\/www.jaguarxfs.co.uk\/?p=371"},"modified":"2018-11-26T08:58:05","modified_gmt":"2018-11-26T08:58:05","slug":"update-to-crc","status":"publish","type":"post","link":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/","title":{"rendered":"Update to CRC"},"content":{"rendered":"\n

Email to CRC this morning…<\/p>\n\n\n\n

Please add this email to the case notes. I shall ring you shortly to progress.<\/em><\/p>\n\n\n\n

The vehicle failed on Thursday night, with a weird locking issue.
By the Friday, it failed to start, and also reported itself stolen (at least that part works).
Rather than wait for an appointment, I decided to drop it on the dealers (after I had managed to get it jump-started).
The dealer looked at it that afternoon, but it appears it may not be a simple fix.
I have a loan car, but that has to go back today (if mine is not fixed).
Since I have to hang around waiting to see what the result is today, I can’t carry on with my normal work\u2026 This therefore has now cost me two days work (plus the petrol\/diesel to get the car up to the dealers and back). It has put my costs up by easily \u00a3500 (total for the two days).<\/em><\/p>\n\n\n\n

Despite me telling the tracking people that the car is at the dealers and needs to be in maintenace mode until at least Monday – it has continued to send me theft alerts by text through out the night – the last one helpfully at 03:40 this morning.<\/em><\/p>\n\n\n\n

Also, this is day 26 since I emailed the supplying dealer.
It is 7 days since your own call to Williams (19th) in which I believe I was promised a call back from them that day.<\/em><\/p>\n\n\n\n

If this turns out to be a battery issue, I will be very annoyed as I identified this possibility before 14 May 2018, in an email to Williams. (Other previous emails probably also discuss this – it is just that is the one I have to hand).<\/em><\/p>\n\n\n\n

1) Can you escalate this within CRC.
2) Can you contact the supplying dealer and ask if he will contact me with a solution? (I don’t see why I should be chasing them all the time).
3) Can you confirm that this case remains open, and under its original reference – therefore shows as open for approximately 12 months?
4) Can I have this case reference number so that we can tie it all together?<\/em><\/p>\n\n\n\n

This needs to be solved now.
JLR needs to step in and sort it as obviously Williams Manchester is not interested in doing so.<\/em><\/p>\n\n\n\n


<\/p>\n","protected":false},"excerpt":{"rendered":"

Email to CRC this morning… Please add this email to the case notes. I shall ring you shortly to progress. The vehicle failed on Thursday night, with a weird locking issue.By the Friday, it failed to start, and also reported itself stolen (at least that part works).Rather than wait for an appointment, I decided to … <\/p>\n

Continue reading “Update to CRC”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-371","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nUpdate to CRC - Jaguar XF-S<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Update to CRC - Jaguar XF-S\" \/>\n<meta property=\"og:description\" content=\"Email to CRC this morning… Please add this email to the case notes. I shall ring you shortly to progress. The vehicle failed on Thursday night, with a weird locking issue.By the Friday, it failed to start, and also reported itself stolen (at least that part works).Rather than wait for an appointment, I decided to … Continue reading "Update to CRC"\" \/>\n<meta property=\"og:url\" content=\"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/\" \/>\n<meta property=\"og:site_name\" content=\"Jaguar XF-S\" \/>\n<meta property=\"article:published_time\" content=\"2018-11-26T08:58:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-11-26T08:58:05+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/#article\",\"isPartOf\":{\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/#\\\/schema\\\/person\\\/5bfd9a225cc36fd1e27c00c6cc17c871\"},\"headline\":\"Update to CRC\",\"datePublished\":\"2018-11-26T08:58:04+00:00\",\"dateModified\":\"2018-11-26T08:58:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/\"},\"wordCount\":387,\"commentCount\":0,\"publisher\":{\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/#\\\/schema\\\/person\\\/5bfd9a225cc36fd1e27c00c6cc17c871\"},\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/\",\"url\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/\",\"name\":\"Update to CRC - Jaguar XF-S\",\"isPartOf\":{\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/#website\"},\"datePublished\":\"2018-11-26T08:58:04+00:00\",\"dateModified\":\"2018-11-26T08:58:05+00:00\",\"breadcrumb\":{\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/index.php\\\/2018\\\/11\\\/26\\\/update-to-crc\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Update to CRC\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/#website\",\"url\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/\",\"name\":\"Jaguar XF-S\",\"description\":\"The story of purchasing my XF-S from Williams Jaguar Manchester\",\"publisher\":{\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/#\\\/schema\\\/person\\\/5bfd9a225cc36fd1e27c00c6cc17c871\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"http:\\\/\\\/www.jaguarxfs.co.uk\\\/#\\\/schema\\\/person\\\/5bfd9a225cc36fd1e27c00c6cc17c871\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d997c73a9023dad5a6e066e929326082bb926a62adae3d50b4f46a9bbafe9445?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d997c73a9023dad5a6e066e929326082bb926a62adae3d50b4f46a9bbafe9445?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d997c73a9023dad5a6e066e929326082bb926a62adae3d50b4f46a9bbafe9445?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"logo\":{\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d997c73a9023dad5a6e066e929326082bb926a62adae3d50b4f46a9bbafe9445?s=96&d=mm&r=g\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Update to CRC - Jaguar XF-S","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/","og_locale":"en_GB","og_type":"article","og_title":"Update to CRC - Jaguar XF-S","og_description":"Email to CRC this morning… Please add this email to the case notes. I shall ring you shortly to progress. The vehicle failed on Thursday night, with a weird locking issue.By the Friday, it failed to start, and also reported itself stolen (at least that part works).Rather than wait for an appointment, I decided to … Continue reading \"Update to CRC\"","og_url":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/","og_site_name":"Jaguar XF-S","article_published_time":"2018-11-26T08:58:04+00:00","article_modified_time":"2018-11-26T08:58:05+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/#article","isPartOf":{"@id":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/"},"author":{"name":"admin","@id":"http:\/\/www.jaguarxfs.co.uk\/#\/schema\/person\/5bfd9a225cc36fd1e27c00c6cc17c871"},"headline":"Update to CRC","datePublished":"2018-11-26T08:58:04+00:00","dateModified":"2018-11-26T08:58:05+00:00","mainEntityOfPage":{"@id":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/"},"wordCount":387,"commentCount":0,"publisher":{"@id":"http:\/\/www.jaguarxfs.co.uk\/#\/schema\/person\/5bfd9a225cc36fd1e27c00c6cc17c871"},"articleSection":["Uncategorized"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/#respond"]}]},{"@type":"WebPage","@id":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/","url":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/","name":"Update to CRC - Jaguar XF-S","isPartOf":{"@id":"http:\/\/www.jaguarxfs.co.uk\/#website"},"datePublished":"2018-11-26T08:58:04+00:00","dateModified":"2018-11-26T08:58:05+00:00","breadcrumb":{"@id":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/"]}]},{"@type":"BreadcrumbList","@id":"http:\/\/www.jaguarxfs.co.uk\/index.php\/2018\/11\/26\/update-to-crc\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"http:\/\/www.jaguarxfs.co.uk\/"},{"@type":"ListItem","position":2,"name":"Update to CRC"}]},{"@type":"WebSite","@id":"http:\/\/www.jaguarxfs.co.uk\/#website","url":"http:\/\/www.jaguarxfs.co.uk\/","name":"Jaguar XF-S","description":"The story of purchasing my XF-S from Williams Jaguar Manchester","publisher":{"@id":"http:\/\/www.jaguarxfs.co.uk\/#\/schema\/person\/5bfd9a225cc36fd1e27c00c6cc17c871"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"http:\/\/www.jaguarxfs.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":["Person","Organization"],"@id":"http:\/\/www.jaguarxfs.co.uk\/#\/schema\/person\/5bfd9a225cc36fd1e27c00c6cc17c871","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/d997c73a9023dad5a6e066e929326082bb926a62adae3d50b4f46a9bbafe9445?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d997c73a9023dad5a6e066e929326082bb926a62adae3d50b4f46a9bbafe9445?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d997c73a9023dad5a6e066e929326082bb926a62adae3d50b4f46a9bbafe9445?s=96&d=mm&r=g","caption":"admin"},"logo":{"@id":"https:\/\/secure.gravatar.com\/avatar\/d997c73a9023dad5a6e066e929326082bb926a62adae3d50b4f46a9bbafe9445?s=96&d=mm&r=g"}}]}},"_links":{"self":[{"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/371","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=371"}],"version-history":[{"count":1,"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/371\/revisions"}],"predecessor-version":[{"id":372,"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/371\/revisions\/372"}],"wp:attachment":[{"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=371"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=371"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.jaguarxfs.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}