To be fair, JLR did call back within the 48 hours promised.
I spent 13 minutes on the phone talking with the newly assigned case manager.
Actions from this are; he is to speak with Williams Jaguar and Stratstone Hanley. He is also going to look in to the situation with the ‘recall’ H050.
I am to take the vehicle in for its next visit to the dealer on the 8th of next month. (It is two weeks to wait from now, and a week has passed since its last visit to the dealer). Again a ‘loss’ of three weeks where I am again waiting for fixes.